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Our Consumer Duty Hub brings together recent developments, insights, webinars and videos from our Financial Services, Insurance and Litigation lawyers and our Consulting team on a range of Consumer Duty-related topics.
Payments and the UK government’s pro-growth agenda: FCA consults on a new risk-based exemption for contactless payments
UK: FCA consults on applying existing rules to cryptoasset firms
FCA shares findings on authorisation and registration applications
Appointed Representatives: UK government outlines two ‘targeted’ proposals for reforming the current regulatory framework
Consumer Duty: UK FCA publishes findings from review of digital design in customers’ online journeys
BNPL: Buy Now, Regulate in 2026 - FCA publishes proposals
UK Mansion House 2025 and Financial Services Growth and Competitiveness Strategy: summary of key initiatives
Consumer Duty: UK FCA raises the bar for international payment pricing transparency
UK Consumer Duty rule review: FCA sets out ‘targeted steps’ to simplify requirements for firms
The FCA’s five year strategy (2025-2030)
UK FCA Consumer Duty: Price and value outcome - good and poor practice update
UK retail conduct requirements: FCA launches Call for Input following introduction of Consumer Duty
UK Consumer Duty: FCA publishes results from insurance multi-firm review of outcomes monitoring
UK Consumer Duty: FCA gives more implementation feedback and some focus areas for closed books work
UK Consumer Duty: Lessons learned
UK Consumer Duty: Closed products and board reports are key focus areas ahead of July 2024 deadline